AskBeat Customer Feedback

Easily Send Post-Purchase & Abandoned Checkout NPS® Surveys to your Shopify Store Customers

Get the app on Shopify

What does AskBeat Customer Feedback do?

AskBeat Customer Feedback is an easy-to-use tool for measuring your customer satisfaction with the tried and tested Net Promoter Score®. It delivers your Post-purchase & Abandoned checkout NPS® surveys to your Shopify store customers by email, either automatically or manually, and it requires minimal setup and no technical knowledge.

What does AskBeat do

Why AskBeat Customer Feedback?

Setup in minutes

Setup in minutes

No need for technical knowledge. Simply install the app, customize your surveys in any language and you're all set!

Collect valuable feedback

Collect valuable feedback

Easily email your surveys to your customers or let us do it automatically each time there is a new order or an abandoned checkout. That's it!

Get real-time insights

Get real-time insights

View your customers' responses and NPS® in real-time. Increase customer satisfaction by tracking your store's pulse 24/7!

Main features

Automated surveys

Email an NPS® survey when your customers place an order or abandon their checkout in your Shopify store

Manual surveys

Upload a list of your customers and send them your post-purchase or abandoned checkout surveys at any time

Automatic throttling

Ensure your customers don't receive more than one email in a given time period

Customizable surveys

Change the wording of both your post-purchase and abandoned checkout NPS® surveys in any language and add your own branding

Advanced reports

Track your NPS® evolution over time and easily monitor the number of emails sent, answered and unsubscribed

Real-time results

Individual answers are available as soon as they arrive and reports reflect changes in real-time

Screenshots

NPS®, Net Promoter System®, Net Promoter Score® and Net Promoter®, are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. We own no copyright or intellectual property rights.